Monitoring and Troubleshooting

Monitoring in GuestNet focuses on session tracking and authentication logs.

The RADONLINE table provides real-time view of active sessions.

CDR and CDRS tables provide historical session data.

Key fields to monitor include:

  • USERNAME

  • FRAMED-IP

  • SESSIONTIME

  • DOWNLOAD and UPLOAD usage

  • LOCATION ID

Authentication logs help identify failed login attempts.

Common troubleshooting steps:

  1. Verify user credentials

  2. Check package assignment

  3. Validate location mapping

  4. Confirm session limits

  5. Review accounting logs

Missing session records may indicate accounting issues.

Incorrect usage data may result from failed interim updates.

Check database connectivity for query failures.

Ensure proper parsing of Class attribute.

Verify circuit-id and IP mapping for location detection.

Logs provide detailed insights for debugging issues.

Proper monitoring ensures system reliability and quick issue resolution.